Terms & Conditions

SNAP Skateboard Co., Ltd. prides itself on providing quality products and a high standard of service to its customers.  All orders and purchases made through this store are subject to the Terms and Conditions outlined below.


Payment security

Credit card payments are secured using 128-bit SSL encryption.  This ensures all credit card details you send to us, directly or indirectly via the internet will be encrypted.  If any other user intercepts the communication, they will only be able to view the encrypted form.  This makes it impossible to be intercepted by an unauthorised party as long as your browser supports the use of encrypted data transmissions.


Privacy

SNAP Skateboard Co., Ltd. is committed to complying with legislation governing privacy of personal information by businesses.  SNAP Skateboard Co., Ltd. has relevant security measures in place to protect against the loss, misuse and alteration of personal information under our control.  Any personal information you provide will be stored and managed by SNAP Skateboard Co., Ltd. and will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.


Shipping and handling

All orders are despatched as soon as possible, subject to availability.  If products are not available at time of order, you will be notified via email and given the option of back ordering or having the amount charged to your credit card or PayPal refunded.  The shipping time is contingent upon the shipping company's ability to operate during regional holidays, and customs inspection.  Standard domestic and international shipping, and handling fees may apply, as well as any standard domestic and international tariff.  Note: Shipping companies calculate charges for parcels according to their actual or cubic weight equivalent, whichever is greater.  The final shipping fee is determined by the packing size, weight, and delivery location; however, any shipping charges are a guide only and are subject to change.


Payment

Payment by VISA, Master Card, American Express, Discover, and PayPal via secure PayPal online payment gateway.


Replacement and Refund

Every care is taken to ensure that your products are despatched in perfect condition.  Please contact info@snapskateboard.com within 48 hours of receiving any items that you wish to report and include photos with a description in order for us to assist you right away.

SNAP Skateboard Co., Ltd. reserves the right to assess whether sending a repair kit to fix a defective product is warranted in lieu of shipping a replacement item.  Products are sold "as is", as such, any request for a refund due to: customer dissatisfaction with a non-defective product, incorrect purchase by the customer, change of mind by the customer, or the customer's refusal to accept a repair kit or replacement item is subject to a 10% restocking fee.  Furthermore, the customer is solely responsible for sending the returned item back to Hong Kong (where it was despatched) without reimbursement.  A refund will be promptly issued once the returned product and all its accompanying items are received at our Hong Kong facility, and any missing items will incur additional fees accordingly.  All sales are final on manufacturer refurbished items that are in proper working condition (i.e. components are operational).  All sales are also final on products that incur weather-related damage (i.e. moisture damage) OR everyday wear and tear, as these items were not reported to us to be defective at the time of unboxing – prior to full usage.

 

Condition of bonus items + shipping of contest, promotion, and giveaway items

Bonus items may vary in color and be subject to availability.  Regarding the cost of delivering items won from our contests, promotions, and giveaways, the recipient will be responsible for paying the entire shipping fee, as quoted by our nominated shipping company (i.e. DHL), which will be higher than the special discounted shipping price that is advertised for items purchased at www.SNAPskateboard.com.  The recipient has within 14 days of being notified by us via email to pay the shipping cost before delivery of the item will be arranged, otherwise any claim to the prize item by the recipient after this period of time shall be deemed null and void.


Review of these terms and conditions

SNAP Skateboard Co., Ltd. may at any time revise these Terms and Conditions by updating this posting.  You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

 

Privacy policy

SNAP Skateboard Co., Ltd. is committed to complying with legislation governing privacy of personal information by businesses.  This Privacy Policy explains the type of information that is collected by SNAP Skateboard Co., Ltd., how such information is used and under what circumstances and to whom it may be disclosed.

If you have any questions about our Privacy Policy, please feel free to contact us directly through our Facebook page or via email.


Information collected

Collecting your information allows us to provide a better user experience for you.  At all times, it is your choice whether you choose to disclose any information to us.  However, by not disclosing certain information (for e.g. your mailing address and contact phone number) we will not be able to ship the product that you requested.


How information is used

We only use the information you voluntarily provide to us for the purpose it is provided for.  For instance, when you supply your registration details at the time of making an online purchase, the details you provide are only used for that transaction only.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.


Security

SNAP Skateboard Co., Ltd. has security measures in place to protect against the loss, misuse and alteration of personal information under our control.

 

Legal information / Disclaimer

SNAP Skateboard Co., Ltd. takes no responsibility or accepts any liability, whatsoever for your wellbeing or injuries that result from the participation and act of using our product(s).  You must wear proper safety equipment at all times, including: helmet, elbow & knee pads, and wrist braces.  Skateboarding and longboarding, even when done well, can be a dangerous activity therefore you need to be careful at all times.  Skate safely and smartly, and get immediate proper treatment for any injuries.


Waiver of liability and indemnity

By purchasing any item from SNAP Skateboard Co., Ltd., the buyer warrants that he/she is in compliance with his/her local laws, state laws, provincial laws, and federal laws and is legally able to purchase and possess these items.   SNAP Skateboard Co., Ltd. shall not be held responsible for any non-compliance with any of these laws whatsoever.

 

Copyright

Copyright © 2014  All rights reserved.   SNAP SKATEBOARD™, SNAP SKATEBOARD®, and the SNAP SKATEBOARD Logo Design are registered trademarks.   All images, videos, and written content on this site are the sole property of  SNAP Skateboard Co., Ltd. and cannot be reprinted without expressed written consent from SNAP Skateboard Co., Ltd.